Showing posts with label tablet. Show all posts
Showing posts with label tablet. Show all posts

Friday, February 1, 2013

Why Can't the Mainframe (and the PC) Stay Decently Dead?


For more than 23 years, as an analyst, I have been watching various industry observers suggest that the end of the mainframe may be nigh.  For nearly that long, I have been hearing voices proclaiming the nearing death of the PC. For the mainframe, it was the proprietary architecture, the lack of developers, the aging of administrators, or the rise of scale-out.  For the PC, it was the expense of personal storage and its administration compared to the “network computer”, the lack of Web savvy, the large form factor compared to the smartphone, and the unaptness to touch gestures.

So what did the 2012 markets say?  Astonishingly, after a 10-20 % dip in revenues in the first 3 quarters, IBM saw a 56% mainframe-revenue jump in the fourth quarter, to overall revenue growth in 2012, better than the decreasing revenues of its Unix/Linux (System p) and Windows (System x) alternatives.  This extended the mainframe’s 3-year streak of revenue (and therefore income) growth. 

IBM was not alone in seeing these results.  HP apparently saw greater single-digit decreases in Unix/Linux than in PC revenues.  Anecdotal evidence suggests that Oracle/Sun Unix/Linux revenues continued to decrease.  And, of course, touch screen in a PC form factor had only just begun to arrive at the end of 2012 (with Microsoft Office in a hybrid tablet/PC configuration only apparently arriving some time in 2013) – so the PC was competing with smart phones and tablets with one hand tied behind its back, so to speak.

In fact, if 2012 was proclaiming anything, it was suggesting the eventual death of Unix/Linux (no, I don’t believe that either).

In an era in which IT is apparently content to spend the same amount each year on computing, much of it on saving costs – thus increasing computer maker profits but keeping revenues flat – it is not likely that any of today’s form factors, including the smart phone, is going to attain the 50%-+ growth rates that we have seen in the past.  Thus, we may have seen the popping of the Apple stock-market bubble. And therefore, in the near future, I assert that neither the mainframe nor the PC is going into terminal decline – on the contrary, they should prosper modestly, as the mainframe has done in the last 3 years.

So why will all the cited disadvantages of mainframe and PC not lead to steady or sudden terminal decline in the next 2-3 years, but rather to sober growth?  Let’s take each in turn.

The Mainframe Is Fully Reinvented

When I first suggested to IBM that the mainframe needed to become a “hub” in the sense of a fully networked node of especial prowess in certain types of workload rather than in the sense of “either mainframe or something else but not both”, it was only about five years ago.  Since then, the process of turning the mainframe into something that is a full participant in the enterprise architecture has been pretty completely achieved.  All of IBM’s major enterprise software, from administration to security to data management to development, now is on approximately the same track inside and outside the mainframe, and most apps can easily and even dynamically move between mainframe and non-mainframe servers.  As a result, users find it far easier to employ the mainframe flexibly for its strengths in robustness, security, and high-end transactional scale-up. 

Imho, IBM’s mainframe plans for 2013 contain no such dramatic transformations – and don’t need to.  The “bridging” architectures of zEnterprise and (eventually) of PureSystems form a completely adequate foundation for future elaborations in mainframe-including enterprise architectures.  To the end user, developer, and administrator, the mainframe if needed can appear more or less as a transparent part of a fully modern overall enterprise architecture. My only caveat, as noted before, is that the mainframe fails to support Windows in public cloud architectures adequately (again, imho) – but that simply limits growth, it does not portend decline.

And so, the old objections begin to melt away.  Few argue that the mainframe’s proprietary architecture cannot keep pace just as well in the near future with the evolution of hardware/software technology. IBM cites reports that a new generation of system administrators is arriving, with adequate skills, and therefore some new buys are even showing a preference for z/OS up front rather than Linux.  While the mainframe will never rival the hundreds of thousands of apps for Apple’s OS or Android out of the box, there are few major barriers to software today, either. 

To put it in a nutshell:  the mainframe is attracting new customers, even in the US, because the old knocks on the mainframe no longer apply, leaving it to leverage its strengths in a particular segment of the market that will grow with the growth of usage of Big Data.

The PC Keeps On Doing What It Does Best

The argument for the PC’s continued success is of a different sort from that of the mainframe.  I say, rather, that the doomsayers of the PC have not failed to appreciate adequately its long-term strengths.

Let’s start with the “network computing” argument.  Yes, as with the “dumb terminal” before it, the “network computer” is cheaper than the PC.  However, one value of the PC has been its ability to store personal data and applications, whether as a “home within an office” that allows the end user to generate his or her own Powerpoints and spreadsheets, or as a bridge between home and office to allow work wherever.  That is precisely why the countervailing trend of BYOD (Bring Your Own Device) – which is just as much if not more about laptops than smartphones and tablets – continues to ensure a major presence of PCs both at home and at the office.

As for Web savvy, once again the smartphone’s evolution has proven the value of personal physically-next-to-the-user storage – whether it be stored song downloads or phone logs – and hence the smartphone is turning inevitably into a PC – but one in which the small vs. large screen carves up turf between the PC blogger and the smartphone tweeter.  And, of course, my experience with Windows 8, wrong-headed as I believe some of Microsoft’s decisions are (e.g., crippling the desktop screen out of the box), shows that touch not only is valuable to the PC’s core word-processing and navigating/data-organization skills, but that it is not as easily applied to the smartphone’s small screen without a comparable, complementary typing feature (hunt-and-peck still doesn’t do it). And so, not only in terms of Web usage but also in terms of end-user-friendliness, the PC still holds its share of the market; and, for the same reasons, should continue to do so.

Note that I say that the relatively large form factor is a plus rather than a minus.  I assert that there is a “finger limit” in which the typing necessary to create large-scale amounts of real content can only be accomplished on a sufficient-sized screen.  Call it semantics, call it deep analysis, call it whatever you want, 50 lines is about the minimum for a decent blog post that does not amount to dipping your finger into a very large pool – and, as in this post, 2-3 old-style pages are more like a comprehensive look at a subject.  Note that folks like Paul Krugman use shorter blog posts as “riffs” to serve as the basis for a comprehensive multi-page paper, not as the definitive word on a subject.  A mashup is no substitute.  And so, the PC’s combination of personal storage and relatively large screen/keyboard should see continued modest growth in demand, in whatever form, over the next 2-3 years – depending, of course, on the world economy.

Sacrificing Some of the Future By Discarding the Present

I am long since resigned to periodic outbursts of “the death of …”, which sometimes are justified (I for one don’t lament the effective death of the dumb terminal, having had the dubious joy of programming for it).  What I do object to is the way in which these persuade many people in and out of the industry that the architectures in question are indeed dead, which means we don’t need to think about them, which means we don’t leverage their unique strengths in the next generation of the world-wide web of computing. 

Specifically, the mainframe pushes the limits of scale-up computing.  While scale-out grid solutions may indeed have achieved some notable successes (I understand that Google has made notable advances by thousands-of-servers divide-and-conquer applied to language comprehension and translation), on a per-processor basis scale-up’s tight integration continues to offer frequent performance advantages over scale-out’s loosely-coupled networking. 

On the PC end, the latest tablet/smartphone user interfaces are crippled by a lack of appreciation of foldering’s static personal data organization as a complement to the Web’s dynamic search-based organization. Moreover, we continue to move away from the idea of a “virtual end-user space” in which the full functionality and data of one’s own PC is available anywhere, any time, whether we are connected to the Web or not (and this will be needed because we are still quite a ways away from always-available and always-fully-functional/personalized Web avatars). 

Most of us remember the Monty Python routine in Holy Grail where one person attempts to fob off an alive person on a “dead collector”, while the corpse in question protests “I’m not dead yet!” To which the seller keeps replying “Shut up.”  For very good reasons, the mainframe and the PC refuse to stay decently dead.  Could we please not keep telling them to shut up?

Tuesday, January 10, 2012

The Other BI: Birst and the Mobile Ad-Hoc Query

This blog post highlights a software company and technology that I view as potentially useful to organizations investing in business intelligence (BI) and analytics in the next few years. Note that, in my opinion, this company and solution are not typically “top of the mind” when we talk about BI today.

The Importance of Mobile Ad-Hoc Query Software Technology to BI

The mobile business market in general, and mobile BI in particular, have taken off over the last year, as end users “roaming around” the warehouse with a smart phone or using a tablet for local central-database-syncing sales calls lead to a “three-legged mobile stool”: smartphone for in-house, smartphone or tablet for local, and laptop for emerging-market instant-on “virtual offices.” And yet, what kind of mobile BI? The main focus of many vendors, including the majors, seems to be BI that analyzes mobile uses, not BI on mobile devices. Those that do aim to do BI on a tablet seem to be emphasizing reporting, not analytics. So where’s the BI that the rest of the industry seems to be focusing on? Where’s the exploratory, in-depth, ad-hoc querying on mobile devices, with a similar look-and-feel to the enterprise’s data-warehousing-type analytics?

Well, the capabilities are there. Something like Google Analytics provides the common infrastructure software for apps running on iPhone, Android, and traditional operating systems, allowing write-once-deploy-many. But Google Analytics is scant on ad-hoc query support, preferring instead to emphasize delivering flexible access to canned reports. Most other vendors seem to do likewise, at the level of their own BI interfaces.

That’s fine for now, as end users slowly get their heads around simple, routine querying. But very soon now, they will want the kind of slide-with-your-hand, pinch-and-expand way of looking at data in more depth that the new mobile interfaces presently provide for searching through a list of YouTube videos for the perfect Facebook post, or zeroing in on the best app for finding a restaurant in the area. For example, there’s birst mobile for the iPad, which can “flick through charts and tables, filter to information of interest and drill into more detail.” And once end users get that, they will indeed apply it to all three legs of the stool (as laptops move to support the new touch screens in their new generation).

The business benefits of that are very much analogous to the business benefits of desktop productivity software like Excel and PowerPoint in the 1990s. They are consumer-market-driven, ubiquitous improvements in employee productivity that, as in that generation of technology, eventually lift the entire global economy to a faster rate of increase. The business benefits of today’s mobile BI are top-down: they are about driving the business’ notion of BI to their shop floors and offices as the employee walks around or takes a trip or sets up a new office on the cheap. The business benefits of mobile ad-hoc querying are about employees piggybacking on the flexibility of those queries to generate new uses for mobile BI and analytics in general, because analytics is being used in places and situations where it never could be used before.

The Relevance of Birst to Mobile Ad-Hoc Query BI

I cannot say, as I have for other Other BI solution vendors, that Birst is a completely safe and well-established vendor. Birst is relatively new, and specializes in cloud BI, a BI market that is much more dynamic and unpredictable. What I can say is that, based on the evidence of its web page, Birst is further along than most major vendors towards delivering common-look-and-feel, fully functional mobile ad-hoc querying in a full BI suite, and that it makes sense that this would be so.

No, it’s not because Birst was able to design for mobile ad-hoc querying from the ground up; that might be true of Birst’s cloud BI, but not of its mobile BI, since Birst is not primarily aimed at mobile BI. Rather, it is because cloud BI, as is the case with cloud markets in general, have a greater emphasis on the SMB customer, and therefore on the naïve corporate end user playing around with the data. It’s relatively simple to extend that kind of user interface to ad-hoc querying on mobile platforms, and the obvious way to do so on the cheap is to provide a similar app with a similar look-and-feel on each mobile platform, based on standardized if not open-source infrastructure software.

I rather doubt that the major competition for cloud-BI-type mobile ad-hoc querying will be the major BI vendors like IBM, Oracle, SAP, and SAS, over the next 2-3 years, although I could be wrong. They seem content to follow their business customers, rather than getting ahead of consumer or SMB customers. No, it may very well be that the main competitor for cloud ad-hoc BI in 2015 is the generation of hundreds and thousands of iPhone, tablet, and Google Analytics-platform apps that together cover much of the immediate use cases of mobile ad-hoc querying, and which slowly integrate together into full-fledged business “pocket querying.” Right now, however, that’s an expensive way to go, because the business has to figure out how integrate and customize an as-yet-unknown set of apps. No, right now the best path forward is a flexible “core” mobile ad-hoc querying and BI suite with which new apps can integrate as needed. Birst, among others, would appear to have such a “core.”

Potential Uses of Mobile Ad-Hoc Querying for IT

As with desktop productivity software, IT should both support (as in, follow the lead of) end users employing mobile ad-hoc querying and also integrate their querying into an overall enterprise BI architecture. Right now, this means ensuring that a “core” platform like Birst is both fully deployed on mobile platforms (whether used or not) and integrated with existing analytics. Thus, the end user may, if he or she wishes, combine the latest Web-searching mobile app with access to corporate data using the same look-and-feel.

Over time, as the market sorts out, it is possible that a platform like Birst’s will be superseded by an agglomeration of apps, as suggested above. No harm, no foul; one can simply fade out the “core” as its integration functions are steadily replicated by the loosely-coupled apps. Or, the major vendors can catch up in their mobile ad-hoc query functionality. Sorry, a replacement is not necessarily justified in this case. Remember, this is being driven by end-user uses, so there is no point in risking the possibility that the vendor hasn’t got it right yet, and especially when the Birst-type platform being replaced depends on standardized, flexible infrastructure software that is well suited to following the ongoing changes in business-user use cases. As in the Bring Your Own Device (BYOD) case, simplicity for the end user trumps simplicity for IT.

And finally, in some cases IT may want to use this technology as a way of getting one’s feet wet in both mobile ad-hoc querying and cloud BI – a two-for-the-price-of-one deal. This does not mean that IT must tackle both topics at once; it simply means that IT can do them at least partially in parallel if it wants to. That would seem especially appropriate for medium-sized organizations that are in a driving hurry to find a kind of analytics technology where they can outflank the big guys, at minimal cost and with minimal effort.

The Bottom Line for IT Buyers

Somewhere in the next 2-3 years, some sort of mobile ad-hoc querying is going to happen, and IT is going to start seeing support calls about it. Sometime after that, it will really take off, and IT will be scrambling to keep up. At that point, IT will be really glad if it has at least a “core” Birst-type mobile ad-hoc-querying/BI platform that will allow it to sort out the confusion.

In the meanwhile, IT buyers should either start the process of creating a pre-short list, or kick the tires of and/or implement a tentative “core” platform. As I have said, Birst would seem to be one candidate for pre-short list or implementation.

It’s hard to tell at this point where some other candidates will come from. Perhaps Google will expand Google Analytics’ capabilities to mobile ad-hoc querying, and they will become a de-facto standard; perhaps SAP/Sybase will move its standout mobile infrastructure software in that direction. Or, someone may acquire Birst and add on its own superb core-platform features. Or Steve Jobs may return and make the swipe-and-pinch interface as dated as hula hoops … naaah.

So, IT buyers, you thought you were getting comfortable with buying for mobile BI? You ain’t seen nothing yet. Still, start familiarizing yourself with solutions like Birst’s, and you should be better set up for the next 2-3 years. If not …

I suppose you could pray for the return of hula hoops. One of these centuries, that should work.